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<https://opendata.unex.es/recurso/ciencia-tecnologia/investigacion/publicaciones/Publicacion/2011-889> ou:bibtex "@article{Valiente_2011,doi = {10.4018/jssmet.2011040104},url = {https://doi.org/10.4018%2Fjssmet.2011040104},year = 2011,publisher = {{IGI} Global},volume = {2},number = {2},pages = {65--81},author = {Mar{\\'{\\i}}a-Cruz Valiente and Cristina Vicente-Chicote and Daniel Rodr{\\'{\\i}}guez},title = {An Ontology-Based and Model-Driven Approach for Designing {IT} Service Management Systems},journal = {International Journal of Service Science, Management, Engineering, and Technology}}";
    dcterms:publisher "International Journal of Service Science, Management, Engineering, and Technology";
    fabio:hasPublicationYear "2011";
    dcterms:contributor "María-Cruz Valiente; Cristina Vicente-Chicote; Daniel Rodríguez";
    ou:tipoPublicacion "Article";
    a ou:Publicacion;
    vivo:identifier "2011-889";
    bibo:doi "10.4018/jssmet.2011040104";
    dcterms:title "An Ontology-Based and Model-Driven Approach for Designing IT Service Management Systems".
<https://opendata.unex.es/recurso/educacion/universidad/personal/4cbdc74b66150c498c8656e6e20cf33a-cristina-vicente-chicote> ou:tienePublicacion <https://opendata.unex.es/recurso/ciencia-tecnologia/investigacion/publicaciones/Publicacion/2011-889>.