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<https://opendata.unex.es/recurso/ciencia-tecnologia/investigacion/publicaciones/Publicacion/2025-6955> bibo:doi "10.52152/800693";
    ou:bibtex "@article { author = {Rivera-Fernández Gala, Fragoso-Martínez Francisco-Javier}, title = {QUALITY MANAGEMENT IN PUBLIC SERVICES: LESSONS FOR MUNICIPAL GOVERNANCE AND CITIZEN-CENTRIC ADMINISTRATION}, journal = {Lex localis - Journal of Local Self-Government}, volume = {23}, number = {S4}, pages = {1177–1191--1177–1191}, year = {2025}, month = {aug}, url = {http://dx.doi.org/10.52152/800693}, doi = {10.52152/800693} }";
    dcterms:title "QUALITY MANAGEMENT IN PUBLIC SERVICES: LESSONS FOR MUNICIPAL GOVERNANCE AND CITIZEN-CENTRIC ADMINISTRATION";
    ou:urlZenodo <https://zenodo.org/records/17419384>;
    bibo:issn "1855-363X";
    vivo:identifier "2025-6955";
    dcterms:publisher "Lex localis - Journal of Local Self-Government";
    fabio:hasPublicationYear "2025";
    dcterms:contributor "Rivera-Fernández Gala, Fragoso-Martínez Francisco-Javier";
    ou:tipoPublicacion "Article";
    a ou:Publicacion;
    ou:urlOrcid <http://dx.doi.org/10.52152/800693>.
<https://opendata.unex.es/recurso/educacion/universidad/personal/70e688beb3102c316fb2ab179322a635-francisco-javier-fragoso-martinez> ou:tienePublicacion <https://opendata.unex.es/recurso/ciencia-tecnologia/investigacion/publicaciones/Publicacion/2025-6955>.