PUBLICACIÓN

Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach

ACCEDER A LA PUBLICACIÓN: Orcid

Farooq, M.S., Salam, M., Fayolle, A., Jaafar, N., Ayupp, K.

2018 JOURNAL OF AIR TRANSPORT MANAGEMENT

Law (Q1), Management, Monitoring, Policy and Law (Q1), Strategy and Management (Q1), Transportation (Q2)

JCR: 2.412

SJR: 1.09

DOI

10.1016/j.jairtraman.2017.12.008

EID

2-s2.0-85039985927

ISSN

0969-6997

BIBTEX

@article{Ayupp2018,title = {Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach},journal = {Journal of Air Transport Management},year = {2018},volume = {67},pages = {169-180},author = {Farooq, M.S. and Salam, M. and Fayolle, A. and Jaafar, N. and Ayupp, K.}}

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Preface
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Preface
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La Investigación En Turismo Activo: Revisión Bibliográfica (1975-2013).
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Balnearios Certificados Norma Une 186001:2009
"q De Calidad Turística" : Barreras A La Implantación Y Certificación
Analysis Of Dependency Relationships Between The Critical Factors Of The Quality And Performance. Tourist Accommodation Sector In Spain
"q De Calidad Turística" : Barreras A La Implantación Y Certificación
Analysis Of Dependency Relationships Between The Critical Factors Of The Quality And Performance. Tourist Accommodation Sector In Spain
Análisis De Las Motivaciones Para Certificar La Marca ''q De Calidad Turística'': Sector De Alojamiento
Analysis Of Dependency Relationships Between The Critical Factors Of The Quality And Performance. Tourist Accommodation Sector In Spain
Análisis De Las Motivaciones Para Certificar La Marca ''q De Calidad Turística'': Sector De Alojamiento
Grado De Utilización De Las Herramientas De Calidad En El Sector De Alojamiento Turístico Español
Análisis De Las Motivaciones Para Certificar La Marca ''q De Calidad Turística'': Sector De Alojamiento
Grado De Utilización De Las Herramientas De Calidad En El Sector De Alojamiento Turístico Español
Nivel De Implementación De La Calidad En Sector Turístico Gallego
Grado De Utilización De Las Herramientas De Calidad En El Sector De Alojamiento Turístico Español
Nivel De Implementación De La Calidad En Sector Turístico Gallego
Benefits Received By The Spanish Tourist Accommodation Sector In The Implementation Of Quality Management System
Nivel De Implementación De La Calidad En Sector Turístico Gallego
Benefits Received By The Spanish Tourist Accommodation Sector In The Implementation Of Quality Management System
Gestión De La Calidad En Las Termas De La Región Centro De Portugal
Benefits Received By The Spanish Tourist Accommodation Sector In The Implementation Of Quality Management System
Gestión De La Calidad En Las Termas De La Región Centro De Portugal
Balnearios Españoles, Beneficios Percibidos De Certificarse En La "q De Calidad Turística" : Análisis Empírico
Gestión De La Calidad En Las Termas De La Región Centro De Portugal
Balnearios Españoles, Beneficios Percibidos De Certificarse En La "q De Calidad Turística" : Análisis Empírico
Beneficios Percibidos Polo Sector De Aloxamento Turístico Español Da Implantación Dun Sistema De Xestión Da Calidade
Balnearios Españoles, Beneficios Percibidos De Certificarse En La "q De Calidad Turística" : Análisis Empírico
Beneficios Percibidos Polo Sector De Aloxamento Turístico Español Da Implantación Dun Sistema De Xestión Da Calidade
Motivaciones Para Implementar Un Sistema De Gestión De La Calidad: Análisis Empírico En El Sector Turístico Español
Beneficios Percibidos Polo Sector De Aloxamento Turístico Español Da Implantación Dun Sistema De Xestión Da Calidade
Motivaciones Para Implementar Un Sistema De Gestión De La Calidad: Análisis Empírico En El Sector Turístico Español
Empowerment: Hotel Employees' Perspective
Motivaciones Para Implementar Un Sistema De Gestión De La Calidad: Análisis Empírico En El Sector Turístico Español
Empowerment: Hotel Employees' Perspective
Intellectual Capital And Financial Performance Of Private Banks In Ecuador
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